Vb33's Privacy Policy

When you create an account or use our services on vb33, we collect certain information. This Privacy Policy explains in detail what that information is, where it goes, why it is collected, and how it is used.

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Username chosen by the user
• Residential Address (for verification purposes)

Information collected during KYC verification:

• Copy of national ID or passport
• Proof of address document (utility bill, etc.)
• Selfie or photo (if required)

Automatically collected information:

• IP Address & Device Type
• Browser and operating system information
• Page visit history and session duration
• Transaction history and gaming activity

Vb33 uses your data only for legitimate and necessary purposes. The primary purposes are outlined below:

Your data is never sold or rented to advertisers. Explicit consent is obtained before any data is used for third-party marketing purposes.

Vb33 may share your data with third parties under limited circumstances and strict conditions:

• Payment Provider: Platforms such as Mobile Banking and Nagad — used solely to process transactions.
• KYC Service Provider: Trusted third parties for identity verification.
• Game Provider: Limited data required to run games (such as user ID).
• Legal Authorities: In cases of court orders or legal obligations.

Vb33's website and app use various types of cookies — small text files stored in your browser.

• Essential Cookies: Required for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Marketing Cookies: To show relevant offers — you can turn this off.

Non-essential cookies can be disabled at any time from your browser settings. However, some features may not function properly as a result.

Vb33 employs industry-standard security measures to protect your data:

• SSL/TLS Encryption: All website and app traffic is encrypted.
• Two-Factor Authentication (2FA): For additional account security.
• Regular Security Audits: To identify system vulnerabilities.
• Data Backup: Regular encrypted backups stored on secure servers.
• Access Controls: Only authorized personnel have access to your data.

As a vb33 user, you have the following rights regarding your data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate data.
• Right to Erasure: You may request the deletion of specific data.
• Right to Restrict Processing: You can opt out of certain uses of your data.
• Right to Portability: You can request your data in a readable, portable format.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

Vb33 does not retain your data indefinitely. Retention periods vary depending on the type of information:

Once the retention period expires, data is securely deleted or anonymized.

Vb33 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If you believe a minor's data has been collected by mistake, a parent or legal guardian can notify us immediately. We will promptly and permanently delete the data and close the account.

Vb33 may update this Privacy Policy from time to time. Before any significant changes, we will:

• We will send notifications to your registered email address.
• We will display special banners or pop-ups on the platform.
• We will update the "Last Updated" date at the top of the policy.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you object to the changes, you may request to close your account.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our support team:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the platform
• Support hours: 7 days a week, 24 hours a day

For data protection requests, please include "Privacy Request" in the email subject line for a faster response.